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©  2004 eXpert Survey Systems, Inc.

 

 

Second Opinion™ Program
A new resource for everyone that manages organizational surveys

 
Welcome to Second Opinion
Survey Planning - Get off to the right start
Questionnaire Design - Ask the right questions
Reporting - Make it work for you
Analysis - Finding the meaning

 

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Survey Planning - Get off to the right start
 

Setting the stage for success

Before you write a single questionnaire item or send your first invitation for your organizational survey, there are key steps that you need to take to ensure your success.

There are many factors to consider when planning a survey to ensure for smooth communications and administration, useful results, and managerial support for your future initiatives. You will need to have the right timing, communications, sampling plan,administrative techniques and project resources for the job. Proper planning is perhaps the most critical element of any organizational survey.

Before you launch your survey, get objective expert recommendations on your existing survey planning. You should get a clear evaluation of what you are doing today and what could be improved tomorrow. Second Opinion™ will make sure that you get what you need from the planning stages of your organizational survey.

You can ensure that your survey planning will guarantee a useful set of results with minimal disruption to your organization. Your organization to meet the goals it has associated with your organizational survey, while using project resources efficiently and effectively.

Take advantage of this new program, and your project team, survey respondents , and management team will benefit. With Second Opinion™, you will not have to create a single new document to put the right elements in place for a successful survey.

 

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How can you help your project team, employees and managers through the survey process?

 

Do you have the right timing, communications, administration, and resources for a successful organizational survey?

Do you sometimes feel that time and other resources could have been used more effectively for your organizational surveys? Do employees and managers have questions about the purpose of the survey or how the results will be used? Are there unforeseen problems that pop up when you least expect them?

If you answered “Yes” to any of these questions, then before you do anything else, use Second Opinion™ to help you set the stage for success.

With Second Opinion™, you will harness years of experience in planning organizational surveys. Just send us your existing survey plans and other materials, and we'll do the rest.

Ease the burden of your project team and managers

To get the most out of your survey, your planning must include:

  • The right timing of key milestones,

  • An efficient sampling plan,

  • Communications to all constituents,

  • Best solutions for survey administration, and

  • The most economic use of project resources.

Based our review of your existing materials, you will receive an assessment that allows you to focus on specific improvements. You will be able to plan each element of your survey with greater confidence in the outcome. Each part of your survey planning will be evaluated individually, with specific recommendations for each.
 

By improving your survey planning, you will make the job easier for your project team and managers, and you will gain more support for future surveys.

 

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Timing is everything

Timing is one of the most important elements of conducting an organizational survey. In the planning stages of your survey, you must conservatively and comfortably schedule each task, but it is also necessary to keep things moving to meet deadlines and keep your project team engaged. With Second Opinion™, you will have the support you need to strike this critical balance.

Motivate and engage with your communications

Project communications will orient and motivate those who are involved with the survey, and prepare the organization for change. The communications must be brief, frequent, informative, and answer the appropriate questions without revealing too much. Second Opinion™ will help you plan what information should be given to each set of constituents, as well as how and when each communication should take place, all without you creating any new documents.

Obtain a useful sampling plan that gives you what you need, and minimizes disruption of your organization

There are many ways to ensure that you have sufficient sets of respondents to provide the data you need for your organizational survey. While there is no correct method that can be applied to all organizational surveys, with Second Opinion™, experts in survey statistics will help you tailor a solution that accommodates your needs while minimizing disruption and using resources effectively. Second Opinion™ can even help you establish your mailing list from your given population.

Learn simple, effective administrative strategies

An organizational survey can be administered in a variety of different methods, but each requires determining key characteristics. You must decide on the language(s) used, survey delivery methods, pilot testing,and the use of text comments. With all of the choices available in today's business environment, planning survey administration can be a daunting task. Second Opinion™ will help you with your decision process and execution, all based on your existing materials.

Use your resources wisely

A well-planned organizational survey requires well-managed resources. It is important to secure the resources you need before the survey begins. You must know and communicate the role of each member of your project team, managerial resources, steering committee members, and experts in Communications, Information Technology, and Human Resources. Second Opinion™ will help you manage personnel resources, as well as physical resources, to ensure the success of your survey.

Let Second Opinion™ give you confidence in your survey planning.

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What you will get from Second Opinion™


You will receive objective expert advice and specific recommendations that will improve your survey planning.

The following three levels of service are available.

Level 1 Services

  • Review of your Schedule, Communications Plan, Sampling Plan, Administrative Strategy, and Project Resources

  • A general set of recommendations on how to improve your survey plans

Level 2 Services

  • Includes all Level 1 Services

  • Detailed development of your Schedule, Communications Plan, Sampling Plan, and Administrative Strategy

  • Detailed analysis of project resources

Level 3 (Platinum Services)
 

  • Includes all Level 1 and 2 Services

  • Support for execution of communications plan

  • Full sample selection from your populations, as well as mailing lists

  • Support of survey administration, including pilot testing

  • Analysis of text responses, including coding for themes


Take advantage of Second Opinion™ for the best organizational survey possible
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