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Phone: 845.279.6340 Fax: 845.279.3864
© 2004 eXpert Survey Systems, Inc.
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Second Opinion™
Program
Report your results with clarity and applicability When your managers receive reports of their organizational survey results, do they often have questions about the meaning and interpretation of the materials? Is there another way to present this quantitative information in a way that facilitates their understanding? Managers depend on their survey results to answer their questions. If the presentation of the information in the reports is easy to comprehend, there will be no delay in their understanding of the organizational issues highlighted in the survey. Prior to the launch of your survey, get the objective expert recommendations on your existing reporting structure. You need a clear evaluation of what you are doing today and what could be improved tomorrow. Second Opinion™ Program will make sure that you get what you need from your reporting process. Before creating a single document, you can ensure that your managers get the most out your reports. Your organization will be able to meet the goals it has associated with your organizational survey by establishing reports that are easy to interpret and use. Take advantage of this new program. Your managers will derive more information and insight from survey results, which will make it easier for them to take action. They will have less “homework”, and the results will be used properly and consistently throughout your organization. With Second Opinion™, you can make this happen without creating or programming a single report.
What you can do differently to help your managers Improve your reporting At the end of your organizational surveys, are there often questions from your managers about how to interpret their reports? Are your managers overwhelmed by the sheer volume of their survey results? Do they have too much “homework” to do to learn the results? If you answered “Yes” to any of these questions, you may be tempted to try to resolve the situation by producing even more reports or asking managers for more feedback. Before you do anything else, use the Second Opinion™ Program to improve your reporting. With Second Opinion™, you will harness years of experience in reporting the results of organizational surveys – just send examples of your existing reports or other materials, and we'll do the rest. Align your reports to your managers' needs To get the most of your survey results, your managers needs reports that are:
Based on your existing reporting materials, you will receive a diagnosis that allows you to focus on specific improvements to your reporting. You will be able to communicate you results effectively and make your managers' jobs easier. Each report you produce will be evaluated individually, with specific recommendations for each. By transforming your reporting capabilities and making your managers' jobs easier, you will gain more support for future surveys.
Second Opinion™ Training For Your Managers The engagement of your managers is critical to how the results of your organizational survey are put into everyday practice. Often managers are not given the right tools and instruction to make the best use of their results. A dedicated training session for your managers will enable them to get right to the point of their results without a lot of “homework”. A key component of Second Opinion™ Level 3 Services is management training on the use of organizational survey results. This training can be given individually or in a group environment, and can be performed in person or electronically, to give your managers what they need at their convenience. Your managers will become proficient with the improved reporting structure that will allow quantitative data to be easily absorbed and understood, and will have the ability to get the right results quickly and efficiently. Most important, your managers will have confidence in the survey results that they need to have in order to make tough decisions. Do not launch another organizational survey without ensuring that the results will be properly understood and interpreted in all appropriate levels of the organization in an efficient and consistent manner. Give your managers the training and confidence that Second Opinion™ has to offer.
Second Opinion™ Report Production Support Don't let the production of your reports drain the resources of your project staff. Use Second Opinion™ to produce, package, and distribute your reports. You will meet your deadlines, and be able to use more of your project staff resources for analysis and interpretation of the results. Interpretation guides and illustrative charts are also available through Second Opinion™. You will have the confidence that your reports will be interpreted efficiently and effectively.
What you will get from Second Opinion™
Without creating anything new,
you will have objective expert
advice and specific
recommendations that will
improve your reporting. You can
choose from the following three
levels of service. Level 1 Services
Level 2 Services
Level 3 (Platinum Services)
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