Draft Preliminary
Questionnaire
Input to the preliminary draft
of the questionnaire will come from a variety of relevant sources:
- The executive interviews
- Staff focus groups
- Steering Committee members
- The Organizational Survey
project manager
- Prior survey experience
from your company
- Research literature review
- Articulation of your business
strategy
|
The Survey Consultant will
draft a preliminary version of the questionnaire. The Survey Consultant
will first include questions from a data base, then write additional
questions as needed, including supplemental options for various units.
The draft questionnaire will be critiqued by the Steering Committee
and modifications made.
The Steering Committee members
will provide a valuable review of the questionnaire content to ensure
that it is on track with the objectives and concerns of their respective
areas, and that it is using language meaningful to your company.
Questionnaire length. How long
should the questionnaire be? Is there an optimal number of items? How
much time should it take to complete a questionnaire? The number of
items in the questionnaires should not be fixed at this time. The focus
should be on coverage of important issues and representing the interests
of different constituents. At a later time it may be necessary to make
cuts to keep the survey to a reasonable length. The tendency is to make
surveys shorter than in the past. This usually means a questionnaire
of 60 to 100 items. However, we have had excellent experience with surveys
of 180 to 190 items administered on a shop floor to an industrial population.