Executive Interviews

We recommend individual discussions of the survey process with your top executive and several key officers. The Survey Consultant should have the Steering Committee member from the respective area join in this interview. In these executive interviews, the Survey Consultant would seek to understand each executive's objectives regarding the survey, and the issues they feel are critical in achieving their mission and strategy. The consultant wants to understand their concerns regarding the survey process and modify the overall plan to be responsive to these concerns.

Finally, the Survey Consultant would share the general approach to this project to ensure they feel comfortable with the overall process, and that they understand their role in using survey results for effective organizational improvement. In all surveys it is critical that the constituents find the survey relevant and actionable. It is important for your top executive and key leaders to show their support for the survey process. The survey must be seen as a management program and not as a human resources program. [In the interests of time and cost considerations, these interviews can be conducted by telephone conference calls.