Second Opinion™ Program
A new resource for everyone that manages organizational surveys

 
Welcome to Second Opinion
Survey Planning - Get off to the right start
Questionnaire Design - Ask the right questions
Reporting - Make it work for you
Analysis - Finding the meaning

Welcome to Second Opinion™

There is a new resource available to you. Your organization will pay attention to your survey results in a new way. For once, the solution does not require more work for you, or more disruption to you or your organization. You will be able to assess the information you already have, and use it to lead the way to the right decisions. You will have the confidence you need to persuade anyone in your organization to use the facts to improve your business and meet your objectives. Best of all, you can feel more confident knowing that you have objective organizational survey experts in you corner. In the end you will be able to extend the life of the data you have, deliver penetrating insights into your organization, and plan a more effective survey in the future.

eXpert Survey Systems, Inc. (eXSS) is pleased to announce Second Opinion™. Second Opinion is a suite of organizational survey services designed to help you get the most out of your current survey project. Second Opinion is an unbiased, expert viewpoint on every phase of your organizational survey. Whether your survey project is managed by you, or by an outside survey consultant, Second Opinion can help you make sure the survey results support your decisions. Second Opinion is designed to validate your process, examine your results, find significant opportunities for better utilization, and plan more effective surveys in the future. Second Opinion gives you greater confidence in your role as survey project manager. You will make better decisions about identifying problems and taking action.

We will use your existing materials, such as:

·         Statements of mission, vision and/or business objectives

·         Communications

·         Questionnaires

·         Sample reports

·         Management training documents

·         Action plans

to do our assessment. You will get specific recommendations for:

·         A survey methodology that is efficient and suited to your organization

·         A communications plan that will help you interact with all levels of the organization

·         A questionnaire design that gets to the heart of the issues

·         Reporting that helps your managers act on the results quickly and thoroughly

·         An analysis plan focused on discovering important organizational issues

·         Training materials that will help make lasting and meaningful organizational change a reality.

You will improve your survey program without creating a single new document!

 

 

Is the Second Opinion™ Program right for you?

ASK YOURSELF…

·         Do your survey results measure progress towards your organization's business goals?

·         Do managers incorporate your survey results into their decision-making?

·         Do your survey reports help your managers identify issues easily and quickly?

·         Does your survey process leave enough time and resources for meaningful analysis?

·         Do you track the effectiveness of your survey projects over time?

·         Are you getting the full potential from your current survey consulting agreements?

·         Do you feel that you are getting the objective, unbiased and expert advice you need?

Chances are you answered “No” to many of these important questions.   If so, The Second Opinion™ Program is what you need to improve your organizational survey.

 

 

The Second Opinion™ Advantage - Giving your results the biggest impact!

In the flurry of meetings, reports and communications, you can lose sight of the real reason you're doing the survey project in the first place.   The real reason, simply put, is to help your organization reach its strategic goals.   That is your objective.

If you are like most people in charge of managing an organizational survey effort, there are many obstacles between you and your objective.

Regardless of the kind of organizational survey you manage, the Second Opinion program helps you achieve your objective by giving you what you need to overcome the obstacles:

You need what works for you and your survey project.

o        The Second Opinion program gives you a detailed set of objective, prescriptive custom solutions.

You need to solicit the commitment of your top management.

o        The Second Opinion program aligns your organizational survey with the strategic business objectives of your organization.

You need to be sure that your survey methods produce the right results.

o        The Second Opinion program shows you how to plan, administer and implement a more effective organizational survey.

You need to discover the real meaning embedded in your survey data.

o        The Second Opinion program describes an effective analysis plan that can provide insight into your issues and your people.

You need to communicate effectively to all levels at the critical points in your project.

o        The Second Opinion program delivers a communication plan that gives everyone confidence in your project, gets their support, and builds the right expectations.

You need to move your managers, quickly, to identifying their issues and taking action.

o        The Second Opinion program will show you how to report data so they spend less time in analysis and more in taking action.

Your managers and your survey team need better training.

o        The Second Opinion program will define, clearly, the skills they need and the means to deliver them. 

 

With the help of BetterCompany Consulting, an partner firm specializing in business transformation and improvement, you will be able to plan and implement meaningful change in your organization. Through Second Opinion, BetterCompany will work with your organization to convert you rich survey data into solutions.  BetterCompany plays a critical role by helping our clients bridge the difficult transition from understanding to action.

 

For more information on Second Opinion, and other eXSS services, please:

·         Visit our website, at www.expertss.com

·         E-mail us at info@expertss.com

·         Call us at 845-279-6340

·         Send a fax to 845-279-3864

·         Request our CD-ROM "Your Organizational Survey Resource Kit” for more information